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"VOCATIONAL COMMUNICATION" PROJECT: TABLE OF SKILLS

CATEGORY A: ORAL COMMUNICATION
Be heard Be understood Adopt a mode of behaviour appropriate to the situation
A-11

Control your voice:
  • volume, intensity
  • speed, fluency
  • enunciation
  • intonation.
A-21

Say what you see, what you hear, what you understand. A-31

Take into consideration space and environment.
A-12

Establish social contact:
  • Start up a contact socially
  • Start up a contact for administrative purposes
  • Introduce yourself to someone.
A-22

Deliver a coherent message using correct syntax; use the simple structures of oral speech; practise questions and answers. A-32

Control body language:
  • sitting postures
  • gestures
  • facial expressions.
A-13

Manage listening and speaking time:
  • Listening:
    • Listen to others
    • Listen without selecting or interpreting
  • Manage speaking time:
    • Get a message across in a given time
    • Speak while taking into account what the other says; share speaking time
A-23

Choose a language register appropriate to the situation and to the person spoken to. A-33

Breathe, be relaxed, take into consideration your own affective and emotional reactions.
A-24

Initiate and sustain a coherent dialogue; make sure the message gets across and that communication is maintained. A-34

Be in a group and speak in front of a familiar audience to manage stress and "stage fright".
CATEGORY B : FIND OUT - COLLECT INFORMATION
Level Find documentary information Classify information Use information
1. B1-11

ix objectives before collecting information; use the knowledge you already have; ask yourself the right questions. B1-21

Use a simple classifying system. B1-31

Find discrepancies between the questions asked and the answers given.
B1-12

Take into consideration your own representations and expand them prior to the initial questioning. B1-22

Classify documents according to one single criterion. B1-32

Ask questions about a simple document: Find and note down specific information in a simple document in order to answer yes/no questions.
B1-13

Find any differences between the initial questions and the answers given.
2. B2-11

Master the general principles of documentary organisation using classification tools (codes, references catalogues, files, dictionary, telephone directory or Internet). B2-21

In a given set of documents, find links of opposition, similarity, inclusion and exclusion, and where they meet. B2-31

Consult documents giving practical and vocational information.
B2-12

Adopt a system of documentary questions appropriate to the situation and to the reference documents. B2-22

Organise a series of documents supplied in the wrong order (chronology, unity of meaning, etc.) B2-32

Find the discrepancies between answers given in different documents on the same subject.
B2-23

Make up sets in a given document; combine documents according to several criteria. B2-33

Put documents together to inform or to explain.
3. B3-11

Do research requiring the use of several documentary tools and find the relevant information. B3-21

Classify a series of information (for/against; negative/positive; causes/consequences; inclusion/exclusion; informative document /illustrative document; etc.). B3-31

Find and note down specific information in a document in order to answer open questions.
B3-12

Do research requiring the use of Internet. B3-32

Analyse and exploit the specific sections in the press.
B3-33

Take notes from simple information.
CATEGORY C: UNDERSTAND A MESSAGE
Level Analyse a message Grasp the meaning of a message Appropriate a message
1. C1-11

Recognise the essential parts of a simple message. C1-21

Answer questions about the overall meaning of a given message (Multiple Choice Questions). C1-31

Compose a message from given elements.
C1-12

Find the elements which show the meaning of a simple message. C1-22

Transpose a simple message from one code to another (iconic, gestural, written or oral) to show you have understood the message. C1-32

Orally explain the meaning of a gesture, a mimic, a photograph, an advertisement, a simple text, etc.
C1-13

Order and classify the elements of a simple message.
C1-14

Understand instructions.
2. C2-11

Recognise the essential parts of a message. C2-21

Answer questions about a message (open questions). C2-31

Sum up a message from elements found.
C2-12

Find the elements which characterise a situation. C2-22

Transpose a message from one code to another. C2-32

Pass on given instructions and/or information.
C2-13

Order and classify the elements of a message. C2-23

Put together the elements found in the analysis of a message. C2-33

Explain a technical description, instructions or a recipe, etc. to someone else.
C2-14

Understand instructions.
3. C3-11

Recognise the parts of a complex message. C3-21

Compare messages and find the common and different elements to answer open questions. C3-31

Structure a message from elements found, and formulate it in a summary or a short presentation.
C3-12

Find the elements in denotation and connotation. C3-22

Transpose a message from one code to another. C3-32

Pass on given instructions and/or information.
C3-13

Recognise the different types of message. C3-33

Explain a technical description, instructions or a recipe, etc. to someone else.
C3-14

Recognise the structure of a document. C3-34

Quote your sources, in a message received orally or in writing.
C3-15

Recognise the elements of communication in a document.
CATEGORY D: COMPOSE A WRITTEN MESSAGE
Level Produce a written message Organise and structure a message Write a message
1. D1-11

Answer simple questions. D1-21

Produce a simple message from given elements to be classified. D1-31

Write a message using simple sentences.
D1-12

Fill in a form. D1-22

Structure a message from diagrams. D1-32

Answer simple questions about an everyday event (given elements).
D1-13

Answer precise questions on a visual message (picture, drawing or photo.). D1-23

Write a message from a series of pictures. D1-33

Answer simple questions about an everyday event (given elements).
D1-14

Write a note. D1-34

Using simple sentences, write a paragraph, then a short text.
D1-35

Describe a document in precise detail.
2. D2-11

Produce a message adapted to a specific audience. D2-21

Look for and choose elements in order to give information. D2-31

Write complex sentences.
D2-12

Answer a questionnaire. D2-22

Organise and structure elements in order to give information. D2-32

Write a simple text.
D2-13

Write a letter to ask for or give simple information. D2-23

Organise ideas into a hierarchy. D2-33

Write a message from a given plan.
D2-14

Write an administrative letter. D2-24

Construct a plan from given elements. D2-34

Sum up a simple text.
D2-25

Make up sets and give them a title.
3. D3-11

Give instructions in writing. D3-21

Give the meaning of your own message. D3-31

Formulate ideas on a subject.
D3-12

Give explanations in writing. D3-22

Construct a plan. D3-32

Produce a message from notes taken.
D3-13

Describe a situation or an event in writing. D3-33

Sum up a text.
D3-14

Create a questionnaire. D3-34

Make up a description from given elements.
D3-15

Write a letter to order something.
D3-16

Write a letter of complaint.
CATEGORY E: APPRAISE A MESSAGE
Level Give meaning to your own message Give meaning to someone else's message Distinguish a plan of argumentation in a message Pass judgement on a simple message
1. E1-11

Give and explain your point of view (orally first, then in writing). E1-21

Explain a fact in everyday life, a picture, a simple message, heard or read. E1-31

Recognise the arguments in a given message. E1-41

State your position from a simple message.
E1-12

Illustrate your ideas using examples from your own life and that of other people. E1-22

Give a title or a caption to a picture or a simple text in order to explain it. E1-42

Answer questions like "What do you think about…? Why?"
E1-23

Reformulate someone else's message (for example to understand it better or to reach an agreement). E1-43

Answer questions like: "What are the different opinions that exist about …? Why?"
2. E2-11

Justify your point of view using several arguments pertaining to your own life and that of other people. E2-21

Reformulate someone else's message. E2-31

Find the arguments, list them, organise them, classify them, and put them into order of importance (from a simple message). E2-41

State your position from a message and justify your point of view.
E2-22

Explain the validity of an argumentation. E2-42

Take a critical look at a message.
3. E3-11

Judge the quality of an argumentation. E3-21

Reformulate someone else's message. E3-31

Find the arguments and the process used to give conviction in a text. E3-41

Evaluate, assess, reject, criticise the ideas expressed in a message.
E3-22

Use a commentary to show the correctness and pertinence of an argumentation. E3-42

State the shared attitudes and suggest a common ground for differences.